Returns & Exchanges
At LUXIAOJUN, we stand by the quality of our professional weightlifting equipment and offer a 30-day return policy for unused items in their original packaging. We aim to ensure every athlete is fully satisfied with their gear to achieve peak performance.
Return Process
- 1.Initiate Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Package Your Gear
Securely pack the items in their original LUXIAOJUN packaging, ensuring all tags, manuals, and protective materials are included.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at the designated carrier location; please retain your tracking receipt.
- 4.Inspection and Refund
Once our warehouse team inspects the equipment for quality standards, your refund or exchange will be processed within 5-7 business days.