Frequently Asked Questions
Everything you need to know about your LUXIAOJUN professional equipment.
What is the standard shipping time for heavy equipment?
Orders for barbells and plates typically ship within 3-5 business days. Delivery times vary by region, but most domestic orders arrive within 7-10 business days via freight or ground carrier.
Do you offer a warranty on your weightlifting bars?
Yes, all LUXIAOJUN barbells come with a limited lifetime warranty against bending or manufacturing defects, ensuring professional-grade durability for your training.
What is your return policy for apparel and accessories?
We accept returns on unworn apparel and unused accessories within 30 days of delivery. Please ensure all original tags are attached and the items are in their original packaging.
Can I track my international shipment?
Absolutely. Once your order is dispatched, you will receive a confirmation email with a tracking link to monitor your equipment's journey from our warehouse to your doorstep.
Are the weight plates sold in pairs or individually?
Most of our bumper plates and competition plates are sold in pairs, while heavier individual plates or full sets are clearly labeled in the product description.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment plans through Shop Pay or Affirm to help you build your home gym more easily.